Dress Forms USA is on a mission to make you happy when you purchase from us. Our customers are regarded as family, and we work incredibly hard to make sure you are satisfied with your purchase. We will do everything we can to make absolutely certain your shopping experience with us is stellar. How are we going to do this?
Any questions or concerns you have can be directed to our world class customer support team. Don't know what size you should order? Have a question on product specifications? Want to know if you will get your dress form on time? We are here to help. There are multiple ways to contact us. Chat with us online, send us an email, or even give us a call and speak to a real human. We've got you covered.
We only sell high-quality products with an incredibly strict quality control system in place. All of our products are brand new - no reburished, no open-box items, no used items - everything is brand spankin' new.
We also take online security incredibly seriously. ALL personal information and credit card information you provide us with is completely safe and secure. We promise to protect your privacy. That is a guarantee.
We'll ship your order within 3 business days (usually faster) and keep you in the loop regarding the status of your order. As soon as you place an order, you'll receive an email confirmation with your order details, and we'll send you a tracking code as soon as your order ships so you can track your order online.
You can also contact our wonderful and friendly support staff with any questions at all during our business hours.
Lastly, our Return Policy provides you assurance that we take care of you in the case that your order is damaged during transit or if you're just unsatisfied with the product. We've got your back!
You've got nothing to lose. Try us! We'll make sure you are 110% satisfied or your money back.